Our aim is to have your order with you as soon as we can. Mainland delivery should be within 3-5 working days, subject to payment authorisation and stock availability. If your shipping confirmation email has been sent before 12 midday Monday - Friday, then your shipment will leave our warehouse the same day. If the shipping confirmation email was sent after this time (or at any time on a UK public holiday), your goods will be collected by the carrier on our next working day.
We'll do everything we can to make sure your order arrives on time, but please allow for any adverse conditions which might affect deliveries from the UK to your area, including (but not limited to) extreme weather or disruption to postal services / airlines.
Our distribution centre does not dispatch orders on Saturday, Sunday, or Bank Holidays.For delivery purposes working days do not include Saturdays or Sundays.Unfortunately we are currently unable to dispatch orders to any BFPO address.We do not ship to P.O. Box addresses.Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
Please be aware that customers are responsible for payment of any local customs duties. If customs duties are refused or unpaid these will be deducted from any future refund if applicable.
All orders are shipped from the UK. Any additional charges for customs clearance into other countries must be borne by you. We have no control over these charges and unfortunately can't predict what they might be.
Please be aware that when shopping with lepel.co.uk as an international customer you may be liable to customs duties when your order reaches you. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs office.
If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by charnos.co.uk. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). If customs duties are refused or unpaid these will be deducted from any future refund if applicable.
To get an estimate of import duties which may be payable for international orders check out www.dutycalculator.com.
If you have any queries please feel free to contact us via e-mail: firstname.lastname@example.org.
|Andorra||3-5 working days||£15|
|Australia||3-5 working days||£25|
|Austria||3-5 working days||£15|
|Belgium||3-5 working days||£15|
|Bulgaria||3-9 working days||£18|
|Canada||3-9 working days||£25|
|Czech Republic||3-9 working days||£15|
|Denmark||3-9 working days||£15|
|Estonia||3-9 working days||£18|
|Finland||3-9 working days||£15|
|France||3-9 working days||£15|
|Germany||3-9 working days||£15|
|Greece||3-9 working days||£15|
|Ireland||3-9 working days||
|Italy||3-9 working days||£15|
|Japan||3-9 working days||£18|
|Lithuania||3-9 working days||£17|
|Luxembourg||3-9 working days||£15|
|Monaco||3-9 working days||£15|
|Netherlands||3-9 working days||£15|
|New Zealand||3-9 working days||£25|
|Norway||3-9 working days||£28|
|Poland||3-9 working days||£18|
|Romania||3-9 working days||£18|
|Slovakia||3-9 working days||£15|
|Sweden||3-9 working days||£15|
|Switzerland||3-9 working days||£25|
|Turkey||3-9 working days||£25|
|Ukraine||3-9 working days||£18|
|United States||3-9 working days||£25|